The standard
This is a grievance mechanism, so it is built against the one that exists for them: the UN Guiding Principles on Business and Human Rights (2011), whose Principle 31 sets out what a non-judicial grievance mechanism has to be. Each criterion below is a design commitment, not a slogan — the linked behaviour is in the app.
What counts as in scope
Every report must engage at least one internationally recognised workplace right. This is the whole filter. A complaint that maps to none of these is out of scope by definition, which means a refusal here is a published test rather than a moderator's opinion.
What this register will not carry
None of the following engages a workplace right, and each is a common way a register like this gets abused.
Where a rating is not the remedy
Some of the categories above are crimes, and a rating on a map does nothing about a crime. Where a statutory route exists, the app names it at the moment you tick that category — before the report is even filed. Please use it. Filing here as well is fine; filing here instead is not what this is for.
The balance
ICCPR Article 19 protects what is written here. Article 19(3) makes that subject to respect for the rights and reputations of others, and Article 17 gives named organisations a protection of their reputation too. Both sides of that are honoured deliberately:
- Entries are opinion, not findings. Nothing here is investigated or verified. It is what people reported about their own experience.
- Nobody is named but an organisation. Personal names, emails, phone numbers and handles are blocked automatically, on the device and again on the server.
- Corroboration before ranking. An organisation needs at least three reports before it appears in any public ranking. One report is an anecdote.
- One report per person, per organisation. Nobody can stack a rating alone.
- Right of reply. Any named organisation can answer, and the answer sits beside the rating.
- Entries expire after 30 days. A register that remembers for ever punishes an employer that has since changed.
- Reactions are not evidence. The chappal and the kiss make a noise and count. They never move a rating.
Moderation
- Any reader can report an entry. Three reports hold it pending review — held, not deleted, because automatic deletion would hand any organised group a delete button.
- Reported entries are reviewed within 24 hours.
- Moderators judge one question: does this engage a right above, and is it proportionate to it? Not whether they agree with it.
- Any reader can block an author. Blocking works on a tag that rotates monthly, so it cannot be used to build a profile of anyone.
Anonymity
There is no account. No email, no phone, no IP address, no location beyond a state, and no clock time is ever stored. Your device holds a key so the register can stop one person filing fifty reports; nothing links that key to a report once it is filed. The limits of that are written up in the project README rather than glossed over.